Patient Advocate

7 days ago


Mountain View, California, United States Elevate Patient Financial Solutions Full time
Patient Advocate Job Description

Job Summary: We are seeking a highly skilled Patient Advocate to connect uninsured hospital patients with programs that cover their medical expenses. As a liaison between patients, hospitals, and government agencies, you will screen patients, complete applications, and provide exceptional customer service.

Key Responsibilities:

  • Screen patients to determine eligibility for federal, state, and county medical assistance programs
  • Complete applications and follow through until approved
  • Provide detailed, accurate, and timely documentation in hospital systems
  • Collaborate with hospital staff, case managers, and social workers
  • Answer incoming calls, make outbound calls, and track paperwork

Requirements:

  • Some college coursework preferred
  • Prior hospital experience preferred
  • Adaptability when dealing with changing processes and government programs
  • Critical thinking skills
  • Proficient in Microsoft Office Suite

About Us: Elevate Patient Financial Solutions believes in making a positive impact with our employees. We offer comprehensive benefits, including medical, dental, and vision insurance, and a 401(k) plan with a 100% match.



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