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Wellness Center Manager

2 months ago

Pompano Beach, Florida, United States Hand & Stone - Fort Lauderdale Full time
Position Overview

Benefits:

  • 401(k) Plan
  • Performance-based bonuses
  • Attractive salary package
  • Dental coverage
  • Employee discounts available
  • Flexible working hours
  • Health insurance options
  • Paid leave
  • Signing incentives
  • Professional development opportunities
  • Vision coverage

Join Hand and Stone - Fort Lauderdale, where your career can flourish.

We are on the lookout for a motivated and dependable Wellness Center Manager to oversee our operations.


Are you recognized as an inspiring leader or a remarkable motivator? Have you always aspired to cultivate a vibrant culture within your workplace?


As the Wellness Center Manager, you will be responsible for directing and organizing the overall operations of the center to enhance profitability through outstanding customer service and satisfaction. Our ideal candidate will appreciate the importance of teamwork and will guide the staff to operate at peak efficiency through effective communication and collaboration.


The individual in this role will be accountable for various aspects of daily operations, focusing on achieving sales objectives while implementing effective marketing strategies and delivering exceptional customer service. We believe in rewarding performance, so if you are driven to excel, seek creative opportunities, and wish to take charge of your professional growth, you have found the right environment.


We invite you to consider this opportunity if you:

  • Possess a vibrant personality and outstanding interpersonal skills
  • Excel in sales and marketing, with a vision to expand our business and maximize revenue
  • Are a dynamic leader capable of managing a diverse team
  • Communicate effectively and build strong connections with staff and stakeholders
  • Consider yourself an exceptional organizer, ensuring the center operates smoothly and exceeds customer expectations
  • Exhibit empathy and can understand others' perspectives
  • Have prior experience in the wellness industry, though it is not mandatory; we will provide the necessary training for success

Key Responsibilities:

  • Address objections during the sales process to grow the membership base
  • Develop marketing strategies aimed at maximizing revenue and profitability
  • Conduct data analysis to inform business decisions and drive success
  • Exercise sound judgment and work independently with minimal oversight
  • Plan and direct daily operations to meet organizational needs
  • Efficiently manage staff schedules to optimize capacity and revenue
  • Maintain a pristine and calming environment within the center
  • Oversee inventory management effectively
  • Ensure high levels of customer satisfaction, addressing any service complaints
  • Comply with all company policies and relevant local, state, and federal regulations
  • Recruit, train, supervise, and mentor team members in accordance with company policies
  • Inspire and empower the team to achieve excellence.

About Hand & Stone:
At Hand & Stone Massage and Facial Spa, our professionals are passionately committed to exceeding the expectations of every client. By skillfully providing superior massage and facial services at affordable prices, we consistently deliver an exceptional experience of the highest quality.