Staff Systems Administrator

4 weeks ago


San Diego, California, United States ManTech Full time

Secure Our Nation, Ignite Your Future

At ManTech International Corporation, we're seeking a highly motivated and customer-oriented Staff Systems Administrator/Analyst to join our team in San Diego, CA.

Key Responsibilities:


• Maintain and troubleshoot Windows servers and workstations, both on-site and remotely


• Perform Windows system administrative support, including adding and removing users, installing software, and monitoring systems


• Maintain domain controllers, file servers, application servers, and other cloud resources


• Properly receive and triage customer incidents in the ticketing system


• Follow standard operating procedures to accurately log all tickets within the ticketing system


• Properly escalate unresolved tickets to the next tier of support


• Assist in configuring baseline switches, routers, and PCs being prepared for deployment


• Coordinate equipment preparation and shipping, confirm customer receipt, and validate inventories


• Perform remote site surveys and identify requirements for hardware and cabling

Basic Qualifications:


• 2+ years of related experience as a System Analyst/Administrator or similar role


• Appropriate DoD 8570 Level II certification


• Experience with network and patch management


• Knowledge of system security, data backup/recovery, and network monitoring


• Ability to troubleshoot and problem solve issues to resolution


• 25% travel Conus and International


• Excellent customer interaction with a focus on positive service support


• Excellent oral and written communication skills

Preferred Qualifications:


• Bachelor's Degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science, from an ABET accredited or CAE designated institution


• DoD 8140-451 Intermediate Certification required (Cloud+ or GICSP or SSCP or GSEC) -OR- equivalent DoD/Military Training as identified in 8140 qualifications matrix


• ITIL 4 Foundations certification


• Microsoft Certified Solutions Associate (MCSA)

Security Clearance Requirements:


• Top Secret-SCI clearance adjudicated within the last 6 years


• Willing to submit to a polygraph

ManTech offers a competitive compensation package, including a projected salary range of $80,900-$134,800, as well as a range of benefits, including health insurance, life insurance, paid time off, holiday pay, short-term and long-term disability, retirement and savings, learning and development opportunities, and wellness programs.

ManTech is an equal opportunity employer and welcomes applications from diverse candidates. If you require a reasonable accommodation to apply for a position with ManTech, please contact our Corporate EEO Department at (703) 218-6000.


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