Staff Systems Administrator
4 weeks ago
Secure Our Nation, Ignite Your Future
At ManTech International Corporation, we're seeking a highly motivated and customer-oriented Staff Systems Administrator/Analyst to join our team in San Diego, CA.
Key Responsibilities:
• Maintain and troubleshoot Windows servers and workstations, both on-site and remotely
• Perform Windows system administrative support, including adding and removing users, installing software, and monitoring systems
• Maintain domain controllers, file servers, application servers, and other cloud resources
• Properly receive and triage customer incidents in the ticketing system
• Follow standard operating procedures to accurately log all tickets within the ticketing system
• Properly escalate unresolved tickets to the next tier of support
• Assist in configuring baseline switches, routers, and PCs being prepared for deployment
• Coordinate equipment preparation and shipping, confirm customer receipt, and validate inventories
• Perform remote site surveys and identify requirements for hardware and cabling
Basic Qualifications:
• 2+ years of related experience as a System Analyst/Administrator or similar role
• Appropriate DoD 8570 Level II certification
• Experience with network and patch management
• Knowledge of system security, data backup/recovery, and network monitoring
• Ability to troubleshoot and problem solve issues to resolution
• 25% travel Conus and International
• Excellent customer interaction with a focus on positive service support
• Excellent oral and written communication skills
Preferred Qualifications:
• Bachelor's Degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science, from an ABET accredited or CAE designated institution
• DoD 8140-451 Intermediate Certification required (Cloud+ or GICSP or SSCP or GSEC) -OR- equivalent DoD/Military Training as identified in 8140 qualifications matrix
• ITIL 4 Foundations certification
• Microsoft Certified Solutions Associate (MCSA)
Security Clearance Requirements:
• Top Secret-SCI clearance adjudicated within the last 6 years
• Willing to submit to a polygraph
ManTech offers a competitive compensation package, including a projected salary range of $80,900-$134,800, as well as a range of benefits, including health insurance, life insurance, paid time off, holiday pay, short-term and long-term disability, retirement and savings, learning and development opportunities, and wellness programs.
ManTech is an equal opportunity employer and welcomes applications from diverse candidates. If you require a reasonable accommodation to apply for a position with ManTech, please contact our Corporate EEO Department at (703) 218-6000.
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