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Channel Marketing Operations and Compliance Lead

2 months ago


Warroad, Minnesota, United States Marvin Full time


Channel Program Operations and Compliance Manager

Department: Marketing

Position Type: Regular

Location: US-MN-Eagan

Job Overview

The Channel Program Operations and Compliance Manager plays a pivotal role within the Channel Marketing team. This position is tasked with delivering operational guidance for Marvin's Channel Programs while developing and overseeing the systems, processes, and policies that underpin these marketing initiatives. The Manager is accountable for the operational framework, guidelines, documentation, and reporting, ensuring that all programs operate efficiently, effectively, and in compliance with established regulations.

This role necessitates collaboration across various departments, including legal, marketing, accounting, finance, and IT, to maintain program governance and ensure adherence to financial and legal standards.

Key Responsibilities:

  • Oversee the operations and compliance of Channel Marketing Programs, which encompass co-op advertising, dealer dedication, and segment-based initiatives.
  • Develop, audit, update, and manage all program documentation, including work instructions, policies, and customer-facing materials related to dealer programs.
  • Manage and supervise all tools, data, and reports associated with the programs.
  • Design and implement standard operating procedures (SOP) and work instructions to facilitate efficient and consistent program execution.
  • Lead technology development, performance measurement, and reporting for dealer programs.
  • Ensure alignment of Salesforce CRM and dealer-facing program portal structure and data fields to enhance user experience and data supervision.
  • Direct all aspects of reporting and dashboard creation for internal stakeholders and customers, incorporating user feedback and business requirements.
  • Provide essential information for internal audits and develop plans for implementing necessary changes or recommendations.
  • Identify potential risks proactively and present strategies for mitigation.
  • Conduct regular quality control checks and audits of programs.
  • Offer strategic advice to marketing leadership regarding program updates and changes from a people, process, and technology perspective.

Qualifications:

  • Bachelor's degree or equivalent experience in marketing, finance, or business is preferred.
  • A minimum of 5 years in a similar role involving administration, oversight, and governance of programs with substantial budgets (over $10MM).
  • Experience with Salesforce CRM is essential.
  • A continuous improvement mindset focused on outcomes and personal and professional development.

About Marvin:

Marvin is dedicated to enhancing the quality of life through innovative products. As a family-owned and -led window and door manufacturer, we offer a community rich in opportunities. Our commitment to excellence has earned us recognition as one of America's Top 20 Large Employers of 2024 by Forbes Magazine.

With over a century of experience, we design, build, and engineer premier products across 16 locations in North America, including Infinity Replacement Windows, TruStile Doors, and Marvin Coastline brands.

At Marvin, we uphold our values and foster a culture that feels like home. Our comprehensive benefits support you at work and beyond, including health insurance, paid holidays, paid parental leave, and a 401(k) retirement savings match. Unique offerings include:

  • $300 annual wellbeing account for personal health and happiness.
  • Better Living Day, a paid day off for leisure activities.
  • Annual profit sharing to reward contributions to Marvin's success.
  • Coordinated volunteer opportunities through Giving at Marvin.
  • Brighter Days Fund for financial support during personal hardships.

When you are part of the Marvin team, you receive a holistic package of benefits and support.

Marvin is an Equal Opportunity Employer.

This job posting is not intended to cover all activities, duties, or responsibilities of the employee. Accommodations may be made for individuals with disabilities to perform essential functions. Employment offers are contingent upon successful completion of a background check and drug screening.