Endpoint Systems Manager
2 weeks ago
Company Overview: Alpha Nexus Group is a leading financial technology firm known for its innovative solutions and global impact. Their Infrastructure team is pivotal, managing critical systems ranging from latency-optimized trading platforms to vast computing clusters for quantitative research.
Role Overview: We are seeking an experienced Endpoint Engineer to join our expanding Infrastructure team. The role is key in managing and optimizing Windows and Mac systems across global offices, providing both support and project-based work in a fast-paced, high-demand environment.
Key Responsibilities:
- Oversee the management of Windows and Mac systems on a large scale.
- Utilize Microsoft Intune, JAMF, M365, Windows Server 2022, and Windows 11 to maintain and support endpoint systems.
- Handle in-office IT support, ensuring smooth operation of technology in global offices and conference rooms.
- Provide expert desktop troubleshooting and resolve technical issues efficiently.
- Deliver exceptional customer service by troubleshooting and assisting employees worldwide.
Qualifications:
- Extensive experience in managing Windows and Mac systems at scale.
- Proficiency with Microsoft Intune, JAMF, M365, Windows Server 2022, and Windows 11.
- Proven experience in in-office IT support, including global office environments.
- Strong background in desktop troubleshooting and customer service.
- Mid- to senior-level experience required (3-5 years minimum).
- A degree in Information Technology and/or A+ certification is mandatory.
- Previous experience in the FinTech sector is not required.
- This is an in-office role.
Why This Opportunity: This is your chance to make a significant impact within a world-class financial technology firm, working with cutting-edge systems and technology. If you are driven and ready for a challenging and rewarding role, we encourage you to apply.
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