Restaurant Operations Manager

1 month ago


Chalfont, Pennsylvania, United States Gecko Hospitality PACO Full time
About Us

We are a high-end steak and seafood restaurant in the heart of the Philadelphia suburbs, dedicated to providing exceptional dining experiences and building strong relationships with our community. With a focus on quality, consistency, and outstanding customer service, we aim to exceed $3M in annual sales this year and solidify our position as a top destination for special occasions and business dining.

Job Summary

We are seeking an experienced and charismatic General Manager to lead our team and drive success. The ideal candidate will have a strong background in upscale dining, excellent leadership skills, and a passion for delivering exceptional customer experiences.

Key Responsibilities
  • Lead and manage a team of around 50 employees, including front-of-house and back-of-house staff
  • Drive sales growth and exceed annual targets
  • Foster a strong community presence and build relationships with local partners and customers
  • Oversee front-of-house operations, including events and group business
  • Collaborate with the culinary team to ensure high-quality food and presentation
  • Manage labor costs and scheduling to ensure efficient operations
  • Develop and implement strategies to improve customer satisfaction and retention
  • Handle customer complaints and feedback with professionalism and poise
  • Maintain high standards of quality, safety, and cleanliness
  • Analyze sales data and make informed decisions to drive business growth
  • Assist with marketing and promotional efforts to increase brand visibility
What We Offer
  • Competitive starting salary $80-90K + bonus potential
  • Full benefits package
  • Growth Potential - Multiple Restaurant Concepts in the Area
  • Hands-on Leadership and Owners
  • Fun and Professional Work Environment

For more information about Gecko Hospitality PACO, please visit https://culinaryagents.com/entities/343874-gecko-hospitality-paco



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