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Customer Service Associate
2 months ago
POSITION OVERVIEW:
This role plays a vital part in the operations of the YMCA of Central Stark County, a prominent nonprofit organization dedicated to enhancing community well-being through youth development, health initiatives, and social responsibility. The individual in this position is responsible for delivering outstanding service to all members, visitors, and program participants while addressing their needs effectively. Additionally, this role involves promoting the various memberships and programs offered by the YMCA.
COMPENSATION:
$11.10/hour based on experience
WORK SCHEDULE:
- Flexible weekday and weekend shifts available
- Minimum of 2 weekday shifts required along with weekend availability
- Approximately 15-20 hours per week.
REQUIREMENTS:
- Enthusiasm for welcoming, connecting, and engaging with individuals.
- Strong listening skills with the ability to empathize and resolve issues.
- Capability to relate effectively to a variety of individuals.
- Prior experience in customer service, sales, or a related field.
- Proficient computer skills, including experience with Microsoft Office.
KEY RESPONSIBILITIES:
- Deliver exceptional service to members, guests, and program participants, fostering member engagement.
- Address and resolve any concerns that arise.
- Promote and sell memberships and programs effectively.
- Establish relationships and assist in connecting community members to the YMCA.
Job Posted by ApplicantPro