Patient Care Coordinator

3 weeks ago


Tampa, Florida, United States MD Now Full time
About MD Now

MD Now is a leading provider of urgent care services in Florida, dedicated to delivering high-quality healthcare to our communities. Our physician-led team of healthcare professionals is committed to making a positive difference in the lives of our patients.

Job Summary

We are seeking a Patient Representative to join our team. The successful candidate will be responsible for checking-in patients in a timely manner, verifying insurance, and ensuring the occupational clients' preference card is followed. The ideal candidate will have strong customer service skills and the ability to work with multiple computer programs.

Key Responsibilities
  • Check-in patients in a timely manner and ensure all Web Check-in procedures are followed
  • Answer phone calls to the clinic and provide information or refer questions to others as needed
  • Verify insurance timely and accurately
  • Ensure the occupational clients' preference card is followed and occupational procedures are completed
  • Review all patient paperwork to ensure completeness and collect necessary insurance/demographic information
  • Complete Daily Balance Checklist after each shift, including all forms of payment accounted for and documented
Requirements
  • 1 year of clinical experience in a patient care setting is preferred
  • Obtain BLS certification within 30 days of start required
  • Strong customer service skills
  • Ability to work with multiple computer programs
About HCA Healthcare

HCA Healthcare is a leading provider of healthcare services, comprised of 183 hospitals and more than 2,300 sites of care, in 20 states and the United Kingdom. Our more than 283,000 HCA colleagues are connected by a single purpose - to give patients healthier tomorrows.

MD Now is proud to be affiliated with HCA Florida Healthcare, the state's largest provider of healthcare services, which allows us to access expertise across many medical specialties beyond the patient's urgent care visit, should they need it.



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