Xfinity Retail Sales Consultant

3 weeks ago

Atlanta, Georgia, United States Comcast Corporation Full time
Job Summary

As a Sales Consultant for Comcast, you will play a key role in assisting and consulting with customers on our products and services. You will utilize your knowledge, skills, and technology to achieve a world-class sales and service experience.

Key Responsibilities
  • Represent Comcast products and services by sharing and demonstrating product and sales know-how with customers.
  • Provide product demonstrations to educate customers on full product capabilities to maximize their experience.
  • Take a customer-first approach with all customer interactions, listening and evaluating customer needs and providing appropriate solutions.
  • Achieve sales and customer experience goals and objectives.
  • Provide comprehensive customer onboarding activities and ensure customers fully understand how to use and manage all company products/services and gain their consent.
  • Perform operational and administrative tasks.
  • Partner with customer care to resolve customer issues, as appropriate.
  • Demonstrate sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
  • Comply with all company and retail operational policies and procedures.
  • Complete training requirements and actively engage in team huddles and learning.
  • Know and understand sales compensation plan and its key elements.
Requirements
  • High School Diploma / GED
  • 2-5 Years of Relevant Work Experience
  • Ability to work a flexible schedule, including evenings, weekends, holidays, variable schedule(s), and overtime as needed
  • Ability to carry and lift up to 25-pound boxes, stand, and move about the store constantly
What We Offer

Comcast is proud to offer a competitive salary, comprehensive benefits, and opportunities for career growth and development. Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance, and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially, and emotionally through the big milestones and in your everyday life.

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