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Desktop Support Specialist in Aberdeen Proving Grounds, Maryland
1 month ago
Opportunity:
Virtual Service Operations is seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support Specialist in Aberdeen Proving Grounds, Maryland.
In this role, you will be part of our growing relationship with a great client and have responsibilities in Desktop Support, including:
- Providing workstation software break-fix support
- IMAC - PC install, moves, adds, and changes
- Image loads
- Asset recovery
- Asset tagging
- Printer support
- Client Center (Tech Bar) support
- IT Service Management updates
- Other client support duties needed to maintain workstation operations and customer satisfaction
Qualifications:
Previous working experience in Desktop Support is desired, but training will be provided for all entry-level new hires. Knowledge of PC imaging, experience with change management and incident management, and experience with using tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe are also required.
What is Important to Us:
You are an excellent communicator in writing and speaking. You have the ability to work independently but also value teamwork. Your problem-solving skills are excellent. You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career. You seek a community of virtue-centered co-workers and clients.
What we offer you:
As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth. For more information, please visit our website at [website URL].
