Chief Retail Operations Manager

1 week ago


Catonsville, Maryland, United States Floyd's 99 Barbershop Full time

Floyd's 99 Barbershop is seeking an exceptional Shop Leader to join our team. As a seasoned leader with a passion for building and promoting a culture of service and teamwork, you will be responsible for maintaining high standards, supporting your team, and driving business growth.

Key Responsibilities:
  • Promote and maintain Floyd's 99 vibe and values
  • Provide an amplified experience to all clients
  • Partner with Area and District Leaders to maintain high standards and support of the team
  • Ongoing support of Barbers and Stylists to build their business
  • Cultivate an environment where education and improvement are encouraged
  • Responsible for all aspects of running day-to-day business in partnership with Assistant Shop Leaders
  • Conduct and attend team and leadership meetings on a monthly basis
  • Communication of company updates to the team
  • Month End, Inventory, and Purchase Order management
  • Ensure compliance with all local and federal regulations

You will be expected to have a proven track record of success in a fast-paced environment, with a strong working knowledge of P&L statements, scheduling, inventory, and hiring practices. If you are passionate about building a team and driving business growth, we encourage you to apply.

What We Offer:
  • A competitive hourly guarantee of $21-22/hour, with a 50% service incentive to start
  • Attainable bonus potential based on shop sales performance
  • Full health benefits (Medical, Dental, Vision)
  • Employee Assistance Program (discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more)
  • Ongoing training and education
  • Career path options within operations, education, and the Home Office
  • A fun and relaxed environment where individuality is not only embraced but celebrated
  • Free Services monthly
  • Discounts on products
  • Locations nationwide should you ever want or need to relocate


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