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Sales Team Lead

1 month ago

Tilton, New Hampshire, United States Carter'sOshKosh Full time
About Us

Carter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. We own the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace.

The Role

We are seeking a Part Time Sales Manager to be the first face of the brand for growing families. You will congratulate new parents and grandparents, introduce our new baby essentials, and help prep for the first day of school.

Key Responsibilities
  • Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14.
  • Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
  • Maintain a genuine customer focus on the sales floor.
  • Foster a positive, safe, and inclusive environment for employees and customers.
  • Lead and execute an assigned business focus area through planning and detailed follow through.
  • Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution.
  • Utilize customer feedback to identify areas of opportunity to implement actions to drive results.
  • Build customer loyalty through Company sponsored programs, including credit.
  • Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager.
  • Recognize exceptional performance through positive reinforcement and appreciation.
  • Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls.
Requirements
  • A positive and solutions-oriented mindset.
  • Effective and professional verbal and written communication skills.
  • The ability to manage multiple tasks at once.
  • Proficient Computer and technology skills (Outlook, Excel, Web navigation, etc.).
  • A variety of skills and experiences.
  • A high school diploma or GED.