Customer Service Representative

2 days ago


South Jordan, Utah, United States Walmart Full time

About the Job:

We're looking for a highly motivated Customer Service Representative to join our team at Sam's Club. As a key member of our frontline staff, you will be responsible for delivering exceptional customer service and resolving member issues in a timely and professional manner.

Key Responsibilities:

  • Provide exceptional customer service by greeting members, responding to inquiries, and resolving issues promptly and professionally.
  • Process member purchases accurately and efficiently using registers or self-checkout areas.
  • Maintain a clean and organized store environment, restock shelves, and ensure accurate inventory levels.
  • Collaborate with colleagues to achieve sales goals, promote products, and resolve member issues.
  • Stay up-to-date on product knowledge, company policies, and procedures to provide informed recommendations to members.

Requirements:

  • High school diploma or equivalent required; Bachelor's degree preferred.
  • Excellent communication, problem-solving, and interpersonal skills.
  • Ability to work effectively in a fast-paced environment and adapt to changing priorities.
  • Basic math skills and accuracy with handling cash and operating a register.

What We Offer:

  • A competitive hourly wage of $19.00-$26.00 per hour based on experience.
  • Ongoing training and development opportunities to enhance your skills and career growth.
  • A dynamic and supportive work environment that fosters collaboration and teamwork.
  • Access to discounts on merchandise and services at Walmart and Sam's Club stores.

About Sam's Club:

Sam's Club is an Equal Opportunity Employer-By Choice. We believe that diversity and inclusion are essential to creating a positive work environment and driving business success.



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