Senior Customer Service Representative

7 days ago


South Jordan, Utah, United States Russell Tobin Full time

Customer Support/Account Representative-Sr Position

Location: South Jordan, UT

Estimated Salary Range: $20-21.99/hr.

Schedule and Training:

  • The training process will consist of remote classes lasting 4-5 weeks.
  • After training, you will be required to work in the office 5 days a week.
  • After six months of service, you will have the option to transition to a hybrid schedule (3 days in office / 2 from home).

About the Job: As a Client Support Service Professional, your primary responsibility will be handling incoming calls for client accounts with accuracy and efficiency.

Support Areas: You will focus on resolving cash management issues, assisting with online/mobile platforms, and addressing general account inquiries.

Key Qualifications: To excel in this role, you must deliver world-class service, thrive in a fast-paced team environment, and adapt quickly to changing needs.

Benefits Package: Russell Tobin offers comprehensive benefits, including healthcare coverage, supplemental insurance, retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.



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