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Senior Specialist in Process Optimization

2 months ago

Grand Rapids, Michigan, United States Kion Group AG Full time
What We Provide:

About KION Group AG

KION Group AG stands as a premier global provider in the field of intralogistics, encompassing two principal business divisions: Industrial Trucks & Services (ITS) and Supply Chain Solutions (SCS).

The Engineering Excellence team is dedicated to establishing consistent methodologies, processes, data, tools, and workflows that enhance the efficiency, sustainability, and compliance of product development. As a Senior Specialist in Process Optimization, your role will involve the analysis and implementation of innovative product development processes, associated tools, and documentation, while driving ongoing enhancements. Collaborating closely with engineers and related business partners, you will champion the adoption of standardized practices, Lean process enhancements, and impart best practices.

The responsibilities of the Senior Specialist in Process Optimization span from the ideation of changes to the execution of processes within Product Development sectors across global operating units. In this capacity, you will support our research and development teams and their partners in product management, mechanical engineering, and embedded systems to deliver cutting-edge products to clients worldwide. Our mission is to craft efficient and effective business processes that promote seamless collaborative communication.

Key Responsibilities:

Main Duties:
  • Establish and promote standardized processes and metrics to facilitate new product development.
  • Oversee the planning, development, and execution of multiple intricate process development initiatives.
  • Collaborate with stakeholders to ensure organizational readiness for each process rollout.
  • Identify and prioritize opportunities for process enhancements.
  • Align continuous improvement initiatives with KION's objectives and strategies across global new product development processes.
  • Foster strong partnerships to synchronize activities and resolve conflicts to meet project objectives.
  • Build cross-functional teams across diverse cultures and equip them with the tools and practices to tackle complex challenges.
  • Lead workshop sessions, serving as an advisor to facilitate troubleshooting and address complex needs within Product Development functions across various offices.
  • Engage in transparent communication with stakeholders to promote discussion and decision-making.
  • Create and maintain process training materials and documentation to ensure clarity across departmental roles.
Educational Background:
  • Bachelor's Degree in Business Administration, Engineering, Information Technology, or Project Management is preferred.
Qualifications:
  • Bachelor's Degree in Engineering, Information Technology, or Business is preferred.
  • Proficient business analysis skills to comprehend and prioritize stakeholder requirements are essential.
  • A minimum of 5 years of experience in process improvement or continuous improvement; 10+ years is preferred.
  • Experience in process mapping and Business Process Mapping Notation is preferred.
  • Advanced knowledge and proven ability in applying Lean/Six Sigma concepts, practices, and procedures (LSS/SS Black Belt required).
  • Experience in designing products or processes (DFSS and/or Design Thinking is desirable).
  • Exceptional team-building skills are desired.
  • Demonstrates effective interpersonal skills and the ability to influence without direct authority.
  • Excellent communication skills, including verbal, written, white-boarding, and presentation abilities.
  • Lean/Six Sigma Black Belt certification is preferred.
  • Fluency in English is required.