Overnight Weekend Representative

4 weeks ago

Goldsboro, North Carolina, United States Excel Fitness Full time
Job Summary

Excel Fitness is seeking a highly motivated and detail-oriented Overnight Weekend Representative to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our club during overnight hours.

Key Responsibilities
  • Oversee and maintain club operations during overnight hours
  • Monitor and maintain club cleanliness and atmosphere
  • Conduct regular audits to ensure the store is presentable and meets Excel Fitness standards
  • Communicate with members and provide exceptional customer service
  • Perform nightly club inspections and complete assigned cleaning or associated tasks
  • Audit club inventory and communicate with management on recommendations for inventory orders
  • Process and review daily club activity paperwork and file in appropriate folders
  • Audit and balance cash drawers on a daily basis
  • Update and review daily club reports and complete any corresponding data entry documents
  • Maintain and clean the front entrance to provide customers with a clean and welcoming environment
  • Provide a safe and secure environment during overnight hours for all members
  • Stock retail and promotional items and paperwork for the next business day
  • Ensure the facility complies with all state and federal laws and insurance requirements
  • Operate and assist members with use of tanning, hydro, and total body enhancement equipment
  • Stay up to date on all required certifications and training courses
  • Assist management with club promotions, training, and implementation of operational strategies
  • Supervise team members and ensure they meet Excel Fitness standards for cleaning and customer service
  • Communicate with prospects and potential members
Requirements
  • Must be at least 18 years of age or older
  • High school diploma or equivalent required
  • Tanning certification, CPR certification, and AED certification required before working alone
  • Previous experience working overnight
  • Must be comfortable working alone and standing for long periods of time
  • Great communication skills with internal and external customers
  • Must be team-oriented, motivated, and well-organized
  • Ability to think critically and evaluate solutions to problems proactively
  • Proficient in Microsoft Office and using a computer
Benefits and Perks
  • Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay
  • Every team player receives a free Planet Fitness Black Card membership
  • Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources
  • Plus, paid time off (PTO), paid parental leave, and health insurance benefits are offered to all eligible team players
Other Details
  • Supervisory responsibility: This position may oversee up to 1-3 employees during assigned work shifts
  • Work environment: This job operates in a fitness club environment and routinely uses standard office equipment
  • Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
  • Position type/expected hours of work: This is a full-time, non-exempt position with expected hours of 30-40 per week
  • EEO statement: Excel Fitness is an equal opportunity employer
  • Other duties: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job

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