Senior Manager, People and Technology

4 days ago

Georgia, United States Blue Shield of California Full time

About the Role

The People and Engagement Technology team is a critical member of the People and Engagement organization, responsible for providing technical and functional leadership for multiple products in the HR Technology portfolio. This team provides product and system solutions to support digital transformation, automation, application security, regulatory compliance, and end-user support.

Your Responsibilities

  • Develop and evaluate new product concepts, designs, and/or enhancements to existing product design that reflect business and user needs.
  • Stay updated on external market trends, new technologies, and competitors to bring innovative solutions to meet business needs.
  • Provide input to new products, processes, or standards in operational plans that will have some impact on the achievement of overall function results.
  • Partner with P&E Technology leadership to establish operational plans and measure through dashboard reporting to show progress, risks/opportunities, and results.
  • Partner with business stakeholders and lead through influence to conduct strategic planning and create product roadmap. Define and drive product vision, roadmap, prioritization, and plan functionality.
  • Accountable as 'quarterback' for leading strategic and application development from concept to production, including partnering with COE stakeholders and providing oversight of end-to-end solution design, build, test, and deployment for scope of applications.
  • Manage and execute product roadmap for multiple products to keep it on-track and under budget; Review backlog, risk, and issue areas, and proactively plan mitigation.
  • Manage product lifecycle, from strategic planning to tactical activities, specifying requirements for current and future products.
  • Manage product backlog and coordinate to plan product release schedule ensuring successful delivery by P&E Teach and IT teams.
  • Partner with IT to manage and update P&E applications inventory.
  • Support enterprise inorganic growth strategic and integration efforts.
  • Lead business stakeholder discussions for planning - provide feasibility, effort, and capacity needs and proactively raise risks for any potential impacts.
  • Influence and inform strategy in transforming and evolving the product and technology as a strategic thought partner.
  • Articulate functional and technical trade-offs, and influence business stakeholders towards optimal solution delivery.
  • Lead, direct, and review the work of a mid-size technology team who exercise latitude and independence in their assignments ensuring successful service delivery to COEs at the appropriate support levels.
  • Responsible for building and growing a high-performing team; supporting team through encouragement and by example.
  • Build credibility as a thoughtful, creative, and effective communicator, having integrity and empathy, and passion.
  • Communicate with and influence senior leadership regarding matters of significant importance like solution design and prioritization of backlog.

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