Current jobs related to Guest Services Team Leader - ValdeReuil, Normandie - Embassy Suites Winston Salem

  • Guest Service Ambassador

    2 weeks ago

    Val-de-Reuil, Normandie, United States Kimpton Hotel Full time

    About the RoleWe're seeking a highly skilled Guest Service Agent to join our team at the Kimpton Cardinal Hotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesRegistration and check-out: efficiently process guest arrivals and...

  • Guest Service Ambassador

    4 weeks ago

    Val-de-Reuil, Normandie, United States The Kimpton Hotel & Restaurant Group, LLC Full time

    About UsThe Kimpton Hotel & Restaurant Group, LLC is a company that values human connections and believes in making people's lives better.Job DescriptionWe are seeking a Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional customer service and creating a warm and welcoming experience for our...

  • Guest Service Ambassador

    2 months ago

    Val-de-Reuil, Normandie, United States Kimpton Hotel Full time

    About the RoleWe're seeking a highly skilled and customer-focused Guest Service Agent to join our team at Kimpton Cardinal Hotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience from check-in to check-out.Key ResponsibilitiesRegistration and...

  • Guest Services Supervisor

    2 months ago

    Val-de-Reuil, Normandie, United States Embassy Suites Winston Salem Full time

    Embassy Suites Winston Salem is a prominent name in the hospitality sector, dedicated to providing exceptional experiences for our guests and associates alike. We believe in fostering an environment where everyone can thrive, and our core value is centered around care. Position Overview The Guest Services Supervisor plays a pivotal role in overseeing the...

  • Guest Services Supervisor

    2 months ago

    Val-de-Reuil, Normandie, United States Embassy Suites Winston Salem Full time

    Embassy Suites Winston Salem is a dynamic hospitality management organization dedicated to delivering exceptional experiences for our team members, guests, stakeholders, and the communities we serve. Our core value is centered around the well-being of individuals, ensuring they can perform at their best. Position Overview The Guest Services Supervisor plays...

  • Guest Services Supervisor

    2 months ago

    Val-de-Reuil, Normandie, United States Embassy Suites Winston Salem Full time

    Embassy Suites Winston Salem is a dynamic hospitality management organization dedicated to delivering exceptional experiences for our team members, guests, and the community. Our core value is to prioritize care, ensuring everyone can perform at their best. Position Overview The Guest Services Supervisor is tasked with overseeing the front desk team to...

  • Guest Experience Manager

    3 weeks ago

    Val-de-Reuil, Normandie, United States CAVA Full time

    Guest Experience ManagerCAVA is a fast-growing culinary brand with a passion for fresh, Mediterranean-inspired cuisine. We're seeking a Guest Experience Manager to join our team and help us deliver exceptional service to our guests.Key Responsibilities:Partner with the General Manager to support daily restaurant operationsMotivate and lead team members to...

  • Truist Leadership Institute Guest Services Representative

    2 weeks ago

    Val-de-Reuil, Normandie, United States Truist Financial Corporation Full time

    Deliver Exceptional Guest ExperiencesAs a Guest Services Representative at the Truist Leadership Institute, you will be the primary point of contact for guests, ensuring their needs are met and exceeded. Your exceptional communication skills and ability to think on your feet will make you a valuable asset to our team.Key Responsibilities:Provide personalized...

  • Truist Leadership Institute Guest Services Representative

    5 days ago

    Val-de-Reuil, Normandie, United States Truist Financial Corporation Full time

    Deliver Exceptional Guest ExperiencesAs a Guest Services Representative with the Truist Leadership Institute, you will be the primary point of contact for guests, ensuring their needs are met and exceeded. Your role will involve addressing requests and complaints in a timely and professional manner, fostering a positive and welcoming environment for all...

  • Guest Services Manager at Fairfield Inn Winston Salem

    4 weeks ago

    Val-de-Reuil, Normandie, United States Summit Hospitality Incorporated Full time

    Job Title: Guest Services ManagerWe are seeking a highly skilled Guest Services Manager to join our team at Summit Hospitality Group. As a key member of our hotel division, you will be responsible for leading the front desk operation and ensuring exceptional customer service.Key Responsibilities:Lead and manage the front desk team to deliver outstanding...

  • To Go Specialist

    1 week ago

    Val-de-Reuil, Normandie, United States Red Lobster Full time

    As a To Go Specialist at Red Lobster, you will be responsible for delivering exceptional service to our guests. This includes taking accurate orders, assembling prepared food and drink orders, and walking orders to guests for curbside pickup. You will also be responsible for managing transactions and ensuring a seamless experience for our guests. If you are...

  • Residential Team Leader

    2 weeks ago

    Val-de-Reuil, Normandie, United States Monarch (NC) Full time

    Make a Difference in Someone's LifeAt Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.You...

  • Team Member

    1 month ago

    Val-de-Reuil, Normandie, United States CAVA - Winston Salem Full time

    Job OverviewAt CAVA - Winston Salem, we're passionate about delivering exceptional guest experiences. As a Team Member, you'll play a vital role in creating a welcoming atmosphere and ensuring our customers receive top-notch service.Key ResponsibilitiesProvide exceptional guest service, ensuring every interaction is positive and memorable.Prepare and...

  • Food Service Team Member

    4 weeks ago

    Val-de-Reuil, Normandie, United States Compass Group Careers Full time

    Job Title: Line ServerWe are seeking a skilled and dedicated Line Server to join our team at Morrison Healthcare. As a Line Server, you will play a vital role in providing exceptional dining experiences for our patients and staff.Job Summary:Responsible for the final preparation of all food items served in the food-service area, adhering to current...

  • Cashier Team Lead

    7 days ago

    Val-de-Reuil, Normandie, United States Ulta Beauty Full time

    Ulta Beauty Job DescriptionAs a Lead Cashier at Ulta Beauty, you will be responsible for:Promptly acknowledging and warmly greeting each guest entering the store.Completing select register open and close functions.Courteously handling sales, refunds, and exchanges.Recommending additional and complementary products and/or services based on guest interests or...

  • Janitorial Team Member

    6 days ago

    Val-de-Reuil, Normandie, United States BJ's Restaurants Full time

    About the Role:We are seeking a highly motivated and detail-oriented Janitorial Team Member to join our team at BJ's Restaurants. As a Janitorial Team Member, you will be responsible for maintaining a clean, safe, and healthy environment for our guests and team members.Key Responsibilities:Perform daily and scheduled deep cleaning and sanitation of...

  • Cashier Team Lead

    2 weeks ago

    Val-de-Reuil, Normandie, United States Ulta Beauty Full time

    Key Responsibilities:Promptly acknowledge and warmly greet each guest entering the store.Complete select register open and close functions.Courteously handle sales, refunds, and exchanges.Recommend additional and complementary products and/or services based on guest interests or items already selected for purchase.About the Role:As a Lead Cashier at Ulta...

  • Bar Service Expert

    2 weeks ago

    Val-de-Reuil, Normandie, United States Longhorn Steakhouse Full time

    Longhorn Steakhouse BartenderWe are seeking a skilled Bartender to join our team at Longhorn Steakhouse. As a key member of our service team, you will be responsible for delivering exceptional customer experiences by providing attentive and knowledgeable service to our guests.Key Responsibilities:Mix, garnish, and serve a variety of drinks, including...

  • Nurse Leader

    2 weeks ago

    Val-de-Reuil, Normandie, United States Novant Health Full time

    OverviewNovant Health is seeking a Registered Nurse to join our team in Cardiac Telemetry. As a Nurse Leader, you will have the opportunity to work with a talented team of healthcare professionals to provide exceptional patient care. Our unit emphasizes teamwork and has new advancements and technology. We are committed to providing high-quality, affordable...

  • Valet Parking Attendant

    1 month ago

    Val-de-Reuil, Normandie, United States Parking Management Services Full time

    Job Title: Valet Parking AttendantJoin our team at Parking Management Company as a Valet Parking Attendant and take the first step towards a rewarding career in customer service. As a key member of our guest services team, you will be responsible for creating a positive first impression and ensuring a seamless outstanding experience for our guests.Key...

Guest Services Team Leader

2 months ago

ValdeReuil, Normandie, United States Embassy Suites Winston Salem Full time

Embassy Suites Winston Salem is a dynamic player in the hospitality sector, dedicated to delivering exceptional experiences for our guests and staff alike. Our commitment to excellence is reflected in every aspect of our operations.

Position Overview

The Front Desk Operations Supervisor plays a crucial role in overseeing the guest services team, ensuring that all essential functions of the Front Desk are executed efficiently and effectively.

Key Responsibilities:

  • Address all guest inquiries, concerns, and feedback with attentiveness and professionalism, ensuring a high level of guest satisfaction.
  • Participate in daily and monthly operational meetings to discuss performance and strategies.
  • Engage in the Manager on Duty (M.O.D.) program as scheduled.
  • Assist at the front desk, concierge, and bell desk as necessary.
  • Foster strong working relationships and maintain open communication with management, staff, and other departments.
  • Collaborate with the accounting department on financial discrepancies, including returned checks and credit card issues.
  • Ensure that all staff members greet and welcome guests in line with company standards.
  • Implement and uphold all company policies and operational guidelines.
  • Assist in preparing forecasts for revenue and occupancy.
  • Oversee accurate cash handling procedures at the front desk.
  • Ensure that all associates are consistently friendly, helpful, and courteous to guests and colleagues.
  • Guide the Guest Services Department in enhancing guest service and audit performance.
  • Monitor and manage V.I.P. guests and special requests.
  • Review daily reports generated by Night Audit to assess guest services activities.
  • Stay informed about all Brand Rewards programs and promotional offers.
Essential Qualifications:
  • High school diploma, GED, or equivalent experience.
  • A minimum of 3 years in guest services, with at least 1 year in a supervisory capacity.
  • Exceptional management, organizational, communication, and leadership abilities.
  • Detail-oriented with strong organizational skills.
  • Must adhere to company appearance standards and uniform compliance.
  • Availability to work various shifts, including weekends and holidays, as required.
  • Must possess employment eligibility in the U.S.
Physical Requirements:
  • Proficient in basic office skills, including experience with personal computers and Microsoft Office.
  • Regularly required to sit, stand, walk, bend, and use hands for various tasks.
  • Ability to lift up to 50 lbs. and maintain a standing position for most shifts.
  • A valid driver's license from the applicable state is required.
  • Weekend availability is essential.
Embassy Suites Winston Salem is committed to providing equal employment opportunities to all individuals, regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law.