Store Associate Part-Time

7 days ago


Baton Rouge, Louisiana, United States DSW Full time

Job Summary

As a Store Associate at DSW, you will provide exceptional customer service to our customers, ensuring a seamless shopping experience from online to store. You will be responsible for executing our customer service model, assessing customer needs, and providing assistance to meet their expectations.

Key Responsibilities

  • Provide friendly and respectful service to customers, reading their cues and matching their needs with your service level.
  • Share the benefits of the DSW Loyalty program and answer questions regarding merchandise.
  • Complete customer transactions while following DSW's policies and procedures.
  • Maintain a neat, clean, and safe environment for our internal and external customers.
  • Receive inbound freight, prepare and place merchandise on the sales floor per DSW standards.
  • Complete all functions of the fulfillment process, including locating items, inspecting condition, packaging, and label placement.
  • Follow all asset protection policies and procedures.
  • Actively participate in daily team meetings and ongoing training.

Requirements

  • Professional, friendly, and respectful demeanor.
  • Excellent customer service skills.
  • Ability to move with tempo to meet time-bound expectations.
  • Good written and verbal communication skills.
  • Proficient in using technology to successfully engage in customer interactions.
  • Ability to spend up to 100% of working time standing or walking around the store.
  • Lifting, including the ability to lift up to a maximum of 50 pounds on an occasional to frequent basis.

Preferred Qualifications

  • Minimum of 1 year of retail experience as Cashier, Retail Floor Generalist, or Store Receiver.


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