Customer Service Representative
2 weeks ago
Job Overview
We are seeking a highly skilled Customer Service Representative to join our team at the Sioux Falls Airport. As a key member of our customer-facing staff, you will be responsible for providing exceptional service to our clients, ensuring their rental experience is seamless and enjoyable.
Salary and Benefits
The successful candidate can expect a competitive salary of $17 per hour, plus a range of benefits including health, vision, dental, 401K, and profit sharing.
Responsibilities
- Meet and greet customers in a professional and timely manner.
- Provide superior customer service by understanding and communicating rental terms and conditions, vehicle features, and other services.
- Offer additional assistance by providing directions, maps, local area information, and service information.
- Handle incoming calls for reservations, rate quotes, general questions, provide information, and resolution for customers, other branches, and vendors.
- Assist with assessing the condition of rentals upon return.
Qualifications
- Must be at least 18 years old.
- Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
- No drug or alcohol-related conviction on driving record within the past 5 years.
- Authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Work Environment
This role is located at the Sioux Falls Airport and offers a fast-paced, people-oriented environment with incredible earning potential and performance-based promotions.
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