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Store Operations Manager
2 months ago
**Job Summary**
As a Store Operations Manager at Loop Neighborhood, you will be responsible for overseeing the daily operations of our convenience store. This includes managing store staff, maintaining a clean and organized store environment, and ensuring excellent customer service.
Key Responsibilities:
- Store Management: Supervise and train store staff to ensure they are meeting performance expectations.
- Inventory Management: Monitor and control inventory levels to prevent stockouts and overstocking.
- Customer Service: Ensure prompt, efficient, and courteous customer service to store customers, vendors, and staff.
- Store Maintenance: Maintain a clean, customer-friendly environment in the store and surrounding property.
- Financial Management: Reconcile store paperwork and manage cash handling procedures.
- Team Development: Foster a positive and productive work environment by promoting teamwork, communication, and employee development.
- Problem-Solving: Troubleshoot and resolve car wash and gas-related issues, including drive-offs and pump malfunctions.
Requirements:
- Education: High School Diploma or equivalent required.
- Experience: Six to nine months experience as an Assistant Manager or equivalent combination of education and experience.
- Skills: Strong mathematics ability, written and oral communication skills, and desire to be part of a performance-driven team.
- Physical Requirements: Constant standing, bending, and reaching with moderate manual dexterity. Frequent lifting of 1 to 5 pounds and occasional lifting of up to 40-50 pounds.
Additional Requirements:
- Age: Must be 21+ years of age.
- Availability: Must be able to work various shifts and days of the week.
Disclaimer: The list of requirements, duties, and responsibilities listed above is by no means a complete list. It is merely a general summary for the position described. Management reserves the right to revise or change this position description at any time.