Customer Service Specialist

3 weeks ago


Greenville, South Carolina, United States Marla Rogers - State Farm Agent Full time
Position Overview

The role of a Customer Service Specialist at Marla Rogers - State Farm Agent involves establishing strong relationships with customers and providing them with personalized service. The ideal candidate will be customer-focused, able to educate customers about insurance options, and develop leads to grow the business.

Job Responsibilities
  • Build and maintain customer relationships through regular follow-ups and communication.
  • Use a customer-centric approach to review customer needs and provide tailored solutions.
  • Develop new business opportunities by identifying customer needs and marketing appropriate products and services.
Benefits Package
  • Hourly pay plus commission/bonus structure for sales performance.
  • A comprehensive benefits package, including health insurance, paid time off, and flexible hours.
  • Ongoing training and development opportunities to enhance skills and knowledge.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Able to learn and adapt to new systems and processes quickly.
  • Proactive problem-solving skills and attention to detail.


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