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Server Assistant
2 months ago
Job Summary:
The Server Assistant at Black Desert Resort is responsible for providing exceptional dining service to guests. This role includes setting up tables, clearing dishes, refilling beverages, and ensuring a clean and organized dining area.
Key Responsibilities:
- Assist servers with delivering food and beverages to guests in a timely manner.
- Set up tables with proper place settings, silverware, glassware, and napkins before guests are seated.
- Clear and reset tables quickly and efficiently between courses and after guests have finished.
- Refill water glasses, replenish bread or condiments, and attend to guest needs as directed by servers.
- Maintain cleanliness and organization of the dining room, including sweeping floors and sanitizing surfaces.
- Assist in delivering food from the kitchen to guests, ensuring accuracy and proper presentation.
- Follow all health and safety regulations and company policies regarding food service and hygiene.
- Communicate effectively with servers, kitchen staff, and management to ensure seamless service.
- Handle guest inquiries or special requests with professionalism and courtesy.
- Participate in staff meetings and training sessions to stay updated on menu changes and service standards.
- Perform other duties as assigned by the Restaurant Manager or Food & Beverage Manager.
Requirements:
- Previous experience in a restaurant or hospitality setting is preferred but not required.
- Strong communication and teamwork skills.
- Ability to work efficiently in a fast-paced environment and multitask under pressure.
- Attention to detail and a commitment to providing excellent service.
- Friendly and approachable demeanor with a passion for guest satisfaction.
- Ability to handle the physical demands of the job, including standing for extended periods, carrying trays, and clearing tables.
- Willingness to follow instructions and take on new challenges.
