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Retail Customer Service Supervisor

2 months ago

Nashua, New Hampshire, United States Burlington Stores Full time

Position: Retail Customer Service Supervisor

Overview:

We are seeking a dynamic and motivated individual to join our team as a Retail Customer Service Supervisor. This role is ideal for those who possess exceptional leadership abilities, a warm and engaging personality, and a passion for retail in a fast-paced setting.

Key Responsibilities:

  • Lead and oversee daily customer service operations, ensuring that all associates deliver outstanding service.
  • Inspire and motivate team members to embody our core values and provide a welcoming shopping environment.
  • Engage with customers to enhance their shopping experience, addressing any concerns with professionalism and efficiency.
  • Maintain an organized and tidy front-end area, addressing any issues with transactions or registers promptly.
  • Coordinate breaks and meal periods while ensuring adherence to schedules.

Requirements:

Candidates should be flexible in their availability, including mornings, evenings, weekends, and holidays. Physical demands include the ability to lift and move items weighing 40 lbs. or more and the capacity to stand and walk for extended periods.

About Us:

Burlington Stores, Inc. is committed to fostering a diverse workplace and is an equal opportunity employer. We prioritize the health and safety of our associates and customers, implementing necessary guidelines and protocols to ensure a safe working environment.