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Retail Sales Associate

2 months ago

Fort Collins, Colorado, United States H&M Group Full time
Job Description

About the Role:

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at H&M Group. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers.

Key Responsibilities:

  • Customer Service: Actively greet and engage with customers to provide a personalized shopping experience, offering assistance and product recommendations to meet their needs.
  • Store Operations: Maintain a neat and tidy sales floor, ensuring a positive shopping experience by folding, hanging, displaying, and merchandising garments according to H&M guidelines.
  • Merchandise Management: Unload delivery trucks, receive, open, and unpack merchandise, and label items with security tags within efficiency timelines.
  • Point of Sale: Process transactions, issue receipts, and fold and place merchandise in bags, following register best practices.
  • Team Collaboration: Share knowledge and skills with colleagues, offering help where needed to build a positive working environment.
  • Health and Safety: Work in accordance with H&M standards and local legislation, ensuring the safety of customers, colleagues, and yourself at all times.

Requirements:

  • Customer Service Skills: Passionate about delivering exceptional customer service and helping customers find their style.
  • Multi-Tasking: Ability to work in a fast-paced environment, handling multiple tasks simultaneously.
  • Team Player: Inclusive, positive, creative, and willing to learn on the job, with a flexible approach to work.
  • Physical Demands: Ability to lift in excess of 20 pounds, stand for long periods, bend, stretch, engage in repetitive motions, push, pull, and carry items.

Why Join H&M Group:

  • Dynamic Work Environment: Work with a diverse and kind team in a dynamic, team-driven environment.
  • Endless Growth Opportunities: Opportunities for growth and development in a fast-paced and innovative company.
  • Discounts and Perks: Enjoy discounts at H&M, &Other Stories, and COS, as well as other benefits.