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Customer Service and Inventory Specialist

2 weeks ago


Silver Spring, Maryland, United States Ross Stores, Inc. Full time

Ross Stores, Inc. is a leader in the off-price retail industry, offering a wide range of products at discounted prices. As a customer service and inventory specialist, you will play a critical role in ensuring that our customers have a positive shopping experience while also helping to manage our inventory levels.

About the Role:

  • You will be responsible for resolving customer complaints and issues in a professional and courteous manner.
  • You will assist customers in finding products, answering their questions, and providing recommendations.
  • You will work closely with other team members to achieve sales goals and promote a positive store culture.
  • You will maintain accurate inventory records, identify discrepancies, and report any issues to management.

What We Offer:

  • A competitive hourly rate and opportunities for advancement.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for professional development and training.