Client Service Specialist

1 week ago


Silver Spring, Maryland, United States Serene Marketing Inc. Full time

If you're ready to embark on a path that fosters growth, learning, and hands-on experience in client relations, we encourage you to explore the opportunity of becoming an Entry Level Client Service Specialist at Serene Marketing. In this role, you'll have the chance to build a strong foundation of customer service expertise while contributing to our commitment to delivering exceptional support to our valued clientele. As the Entry Level Client Service Specialist, your primary role is to engage with potential customers directly at their residences, promoting our client's products or services and driving sales growth. You will be the face of our clients, building relationships and creating a positive brand impression for them in the local area.

Client Service Specialist Responsibilities:

  • Engage with consumers in person (face-to-face) to explain how the products/services meet customers' needs.
  • Create and deliver compelling sales presentations to potential customers, tailoring them to address specific customer needs and concerns and boost sales revenue.
  • Qualify leads by assessing their needs and interest level.
  • Develop a deep understanding of our client's products or services offered to drive sales initiatives
  • Submit daily or weekly reports to the sales manager detailing progress and results.
  • Attend regular training sessions to enhance product knowledge and sales techniques.
  • Provide accurate and persuasive information to alleviate concerns and encourage a positive response.
  • Conduct all interactions in a respectful and professional manner, adhering to company ethics and values.
Client Service Specialist Qualifications:
  • Strong communication and interpersonal skills.
  • Persuasive and confident demeanor.
  • Resilience and persistence to handle rejection and objections.
  • Basic math skills for pricing and calculations.
  • Ability to work independently and manage time effectively.
  • Physical stamina for walking and standing for extended periods.
We believe in nurturing a work environment that fosters growth, collaboration, and individuality. You'll have the opportunity to develop valuable skills, contribute to meaningful projects, and impact our customers' lives. We offer competitive compensation, comprehensive benefits, and a supportive team that values your insights and contributions.

#LI-Onsite

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