Customer Service Representative
7 days ago
**About Wickes**
We're a leading home improvement retailer, dedicated to providing our customers with the best possible shopping experience. Our team is passionate about delivering exceptional customer service, and we're looking for like-minded individuals to join us.
**The Role**
We're seeking a Customer Service Assistant to join our team. As a key member of our sales floor team, you'll be responsible for providing excellent customer service, answering queries, and resolving issues in a professional and courteous manner.
**Key Responsibilities**
* Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner
* Work collaboratively with colleagues to achieve sales targets and provide a positive shopping experience for customers
* Maintain a high level of product knowledge, staying up-to-date with new products and services
* Contribute to a positive and inclusive team environment, promoting a culture of respect and open communication
**What We Offer**
* Competitive salary and benefits package
* Opportunities for career development and progression
* A dynamic and supportive work environment
**Requirements**
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and adapt to changing situations
* Strong product knowledge and a passion for delivering exceptional customer service
**If You're Interested**
Please submit your application, including your CV and a cover letter, to us. We look forward to hearing from you
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