Telecommunications Infrastructure Specialist
4 weeks ago
As a Telecommunications Infrastructure Specialist at Motion Recruitment Partners LLC, you will be responsible for assisting with the support, maintenance, and implementation of the telecommunications infrastructure for the enterprise. This includes the administration of the telecommunications infrastructure and its associated software, including Cisco Call Manager, call accounting systems, voice mail, interactive voice response, video conferencing systems, and web conferencing systems.
Key Responsibilities
Performs design, implementation, maintenance, and monitoring of Cisco Unified Collaboration (UC) environments.
Resolves complex incidents and service requests independently.
Generates utilization reports related to telecommunications equipment and services.
Maintains telecommunications inventory and database of phone numbers, parts, and supplies.
Provides support to telecom infrastructure initiatives in the areas of Cisco Call Manager, voicemail, video conferencing, and web conferencing.
Provides server-level support of the telecommunications environment, including backup, capacity monitoring, and server rebuild with vendor support.
Independently provides basic and complex administration of the telecom environments.
Assists with developing technical reference architecture and enterprise standards for Cisco collaboration environments.
Assists in selection of new hardware and software services and/or vendors.
Keeps current on new and innovative collaboration technologies and makes recommendations.
Updates telecom documentation, including written narrative and Visio diagrams.
Provides design and complex installations for new facilities.
Processes service requests, coordinates with technicians and/or vendors, and schedules services to meet construction and other special projects.
Requirements
High school diploma or equivalent required.
(4) years of experience, including hands-on knowledge of the installation, implementation, configuring, programming, and maintenance of telecommunications equipment, video conferencing equipment, and voice/data equipment, including current versions of Cisco Call Manager.
Associate's degree from a recognized college or university in telecommunications, Computer Science, Information Systems, or related field preferred.
CCNA certification.
Experience in a healthcare setting.
Benefits
Medical Insurance - Four medical plans to choose from for you and your family.
Dental & Orthodontia Benefits.
Vision Benefits.
Health Savings Account (HSA).
Health and Dependent Care Flexible Spending Accounts.
Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance.
Hospital Indemnity Insurance.
401(k) including match with pre and post-tax options.
Paid Sick Time Leave.
Legal and Identity Protection Plans.
Pre-tax Commuter Benefit.
529 College Saver Plan.
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