Fitness Ambassador

2 months ago


Bayside, New York, United States Orangetheory Fitness Full time
About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Fitness Ambassador at Orangetheory Fitness. As a key member of our studio team, you will be responsible for delivering an exceptional customer experience, promoting our brand, and driving sales.

Key Responsibilities
  • Greeting and Engaging with Members: Provide a warm and welcoming experience for all members, ensuring they feel valued and supported throughout their journey with us.
  • Studio Tours and Introductions: Offer personalized tours of our studio, introducing members to our state-of-the-art equipment and facilities.
  • Front Desk Operations: Manage the front desk, handling phone calls, responding to member inquiries, and providing exceptional customer service.
  • Sales and Retention: Work closely with our sales team to promote our services, upsell, and cross-sell to existing members, ensuring a high level of customer satisfaction and retention.
  • Marketing and Events: Participate in marketing initiatives, events, and promotions to drive brand awareness and attract new members.
  • Studio Maintenance: Ensure the studio is clean, organized, and well-maintained, providing a safe and inviting environment for members.
Requirements
  • Excellent Communication Skills: Possess strong verbal and written communication skills, with the ability to engage with members, colleagues, and management.
  • Positive Attitude and Energy: Demonstrate a positive and enthusiastic attitude, with a passion for fitness and customer service.
  • Team Player: Be a team player, willing to work collaboratively with colleagues to achieve studio goals and objectives.
  • Flexibility and Adaptability: Be flexible and adaptable, with the ability to work varied shifts, including evenings and weekends.
What We Offer

As a Fitness Ambassador at Orangetheory Fitness, you will have the opportunity to work in a dynamic and supportive environment, with a competitive hourly rate of $30.00. We offer a comprehensive training program, opportunities for career growth and development, and a fun and rewarding work environment.


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