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Post Operations Specialist

2 months ago

Littleton, Colorado, United States NBCUniversal Full time
Job Summary

We are seeking a highly skilled Post Operations Specialist to join our team at NBCUniversal. As a key member of our Marketing Supply Chain team, you will be responsible for providing technical support for domestic and international users of video streaming and transfer products.

Key Responsibilities:

  • Provide technical support for multiple technology products from a first-level perspective
  • Collaborate with a global team to ensure seamless coverage during shifts
  • Engage with users at all levels, from entry-level staff to senior executives
  • Act as a subject matter expert for assigned systems and processes
  • Communicate effectively with non-technical users, including those whose primary language may not be English

Requirements:

  • Minimum 2 years of experience in hardware and software support
  • Ability to work independently and prioritize tasks effectively
  • Excellent written and verbal communication skills
  • Flexibility to work shifts and occasional weekend coverage

Preferred Qualifications:

  • Experience in the Media and Entertainment industry
  • Ability to problem-solve and resolve complex issues
  • Knowledge of content protection or security
  • Familiarity with Adobe Creative Suite

About NBCUniversal:

NBCUniversal is a leading global entertainment company dedicated to creating world-class content distributed across various platforms. We prioritize diversity, equity, and inclusion to create a supportive and inclusive workplace environment. As a hybrid position, this role requires a minimum of three days per week in the office. We offer company-sponsored benefits, including medical, dental, vision insurance, 401(k), paid leave, and more. Salary range: $50,000 - $65,000 annually.