Residential Program Leader

19 hours ago


Rochester, New York, United States Concern Housing Full time

About Concern Housing

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We are a non-profit agency committed to helping individuals and families live in the community with dignity and opportunities.

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Our mission is to provide housing and support services that foster personal growth and independence.

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The Program Director will oversee all aspects of the CR-SRO Program development and operations, ensuring compliance with state and federal regulations.

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  • Oversight of day-to-day operations and staff scheduling, including supervision of administrative assistants and maintenance staff.\Component
  • Full administration of personnel, including hiring, weekly supervision, disciplinary action, and monthly staff meetings.\Component
  • Oversee intake procedures, including screening of applicants and outcome reporting to HRA and DHS, maintaining program occupancy rates above 95%.\Component
  • Compliance with LIHTC regulations, including eligibility determination, annual certifications, and reporting requirements.\Component
  • Crisis Intervention, including 24/7 cell phone coverage, and continuous needs assessment for program development and evaluation.\Component
  • Staff training and development to ensure suitable implementation and evaluation of evidence-based best practices.\Component
  • Maintain positive relationships with the neighboring residential and business community through community outreach and relations activities.\Component
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$80,000 per year. Bachelor's degree in Social Work, Rehabilitation Counseling, or related field required, with a minimum of five years experience working in residential settings and three years of supervisory experience.

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We offer a generous benefit package, including medical insurance, flexible spending accounts, retirement plans, life insurance, and paid time off.



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