Service Department Manager
3 weeks ago
At MP RPO, we are seeking an experienced Service Department Manager to oversee the Service department. The ideal candidate will have a strong background in customer service, technical skills, and leadership abilities.
About the Role
- We offer a competitive salary of $58,000 - $62,000 per year, based on experience.
- The successful candidate will be responsible for managing customer service focused teams, addressing support issues, and driving efficiency in repair completion rates.
- The role also involves overseeing schedules, managing invoices, and staying up-to-date with excessive repairs knowledge.
Requirements
- Minimum 3-5 years of experience in a related field.
- Strong customer service and communication skills.
- Able to lead by example and motivate teams.
About Our Company
We are a family-owned business established in 1983, operating across four locations in Cape & Martha's Vineyard. We pride ourselves on delivering exceptional product and customer service, fostering a positive work environment that empowers our team members to excel.
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