Service Department Manager

3 weeks ago


East Falmouth, Massachusetts, United States MP RPO Full time
Job Description

At MP RPO, we are seeking an experienced Service Department Manager to oversee the Service department. The ideal candidate will have a strong background in customer service, technical skills, and leadership abilities.


About the Role
  • We offer a competitive salary of $58,000 - $62,000 per year, based on experience.
  • The successful candidate will be responsible for managing customer service focused teams, addressing support issues, and driving efficiency in repair completion rates.
  • The role also involves overseeing schedules, managing invoices, and staying up-to-date with excessive repairs knowledge.

Requirements
  • Minimum 3-5 years of experience in a related field.
  • Strong customer service and communication skills.
  • Able to lead by example and motivate teams.

About Our Company

We are a family-owned business established in 1983, operating across four locations in Cape & Martha's Vineyard. We pride ourselves on delivering exceptional product and customer service, fostering a positive work environment that empowers our team members to excel.



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