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Mail Operations Specialist
2 months ago
Position Summary:
ExamWorks Group, Inc. is in search of a Mail Operations Specialist.
The Mail Operations Specialist plays a crucial role in managing the flow of incoming and outgoing correspondence with precision. This position involves utilizing manual and automated mail processing equipment to accurately time stamp, open, read, categorize, and digitize incoming documents, as well as preparing outgoing mail by addressing, sealing, stamping, folding, stuffing, and affixing postage to packages.
We have a dedicated team in place, and we welcome additional talent to join us and explore how you can influence your career path at ExamWorks Group, Inc.
The compensation for this role is competitive.
Key Responsibilities:
Accountable for the processing and dispatching of company documents across various departments, including:
• Organizing and categorizing outgoing mail
• Packaging and managing outgoing shipments via UPS/FEDEX
• Preparing mail for collection at the end of each business day
• Operating mailing systems (inserter and postage equipment) which includes:
• Loading the letter inserter for production and ensuring successful job completion
• Running completed mail through the postage equipment
• Processing certified mail through the postage system
• Performing administrative tasks such as typing, filing, emailing, document scanning, uploading documents to web platforms, and faxing as required.
• Promoting effective and efficient use of resources and supplies.
Maintaining the confidentiality of personal and financial information in accordance with applicable regulations.
Required Qualifications:
ESSENTIAL QUALIFICATIONS
• Proficient in general computer operations, faxing, copying, scanning, and telephone communication.
• Familiarity with various software applications, including but not limited to Microsoft Word, Outlook, Adobe, Excel, and web browsers.
• Ability to follow directives and respond accurately to management's guidance.
• Demonstrates attention to detail and thoroughness. Seeks opportunities to enhance quality and monitors personal work to ensure standards are met.
• Exhibits strong communication skills by conveying necessary information clearly, listening attentively, and asking clarifying questions when needed.
• Capable of working independently, prioritizing tasks, and managing time effectively.
• Must maintain confidentiality at all times.
• Promotes a positive team-oriented atmosphere.
• Able to maintain focus and concentration amidst distractions.
• Works well under pressure and in challenging situations.
• Demonstrates adaptability to changes, delays, or unexpected circumstances.
• Shows reliability and adheres to the company's attendance policies.
• Maintains a professional appearance consistent with company standards.
Language Proficiency:
• Ability to read, analyze, and interpret standard correspondence, medical records, and legal documents.
• Capable of writing clearly and informatively, and editing personal work for correct spelling and grammar.
• Ability to respond professionally to common inquiries or complaints from clients, healthcare professionals, management, and members of the business community.
Physical Requirements:
The physical demands outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
This role typically involves:
• Standing for 5-7 hours daily
• Brief periods of sitting
• Occasionally lifting and/or carrying up to 20 lbs.
• Occasionally pushing/pulling up to 20 lbs.
• Occasionally required to navigate multiple flights of stairs.
• Occasionally subject to bending, squatting, or twisting.
About ExamWorks Group, Inc.:
ExamWorks Group, Inc. is a premier provider of innovative healthcare solutions, including independent medical evaluations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management, and related services.
Our clientele includes property and casualty insurance providers, legal firms, third-party claims administrators, and government entities that utilize independent services to verify the authenticity of claims made by individuals under various insurance coverages.
ExamWorks Group, Inc. is an Equal Opportunity Employer and provides equal opportunities to all qualified candidates for all positions without regard to protected veteran status, qualified individuals with disabilities, and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other status protected under local, state, or federal laws.
ExamWorks offers a dynamic team environment with competitive benefits, paid time off, and a 401k plan.
