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Franchise Operations Manager

2 months ago

Charleston, West Virginia, United States Selrico Services Inc. Full time
Position Overview

We are excited to present an exceptional opportunity for a Franchise Operations Manager at Selrico Services Inc., responsible for the management of the BLIMPIE franchise.

Role Summary:

This pivotal position entails overseeing the daily functions of the BLIMPIE establishment, guaranteeing outstanding customer service, and enhancing profitability. The Franchise Operations Manager will work under the guidance of the Regional Director and partner closely with the corporate team at Selrico Services Inc.

Operational Guidelines:

Please be aware that personal electronic devices are not allowed on the premises; however, a landline is accessible if needed.

Salary & Benefits:

This full-time role provides a competitive salary commensurate with experience and qualifications, alongside a comprehensive benefits package that includes medical, dental, and vision coverage, paid time off, and avenues for professional advancement.

Key Responsibilities:
  • Manage all operational facets of the BLIMPIE franchise
  • Recruit, train, and nurture a high-performing workforce
  • Ensure superior customer service and promptly resolve any concerns
  • Uphold company standards, protocols, and policies
  • Monitor food and labor expenses to maximize profitability
  • Efficiently manage scheduling, inventory, and procurement
  • Conduct regular team meetings and provide constructive feedback
  • Support marketing efforts and collaborate with the corporate team
  • Partner with franchise owners to foster success
  • Ensure adherence to health and safety regulations
Qualifications:
  • Minimum of 3 years of experience in restaurant management
  • Must possess a Food Handler Certificate
  • Strong leadership, communication, and organizational abilities
  • Familiarity with cost management, financials, and restaurant technology
  • Flexibility to work varied hours, including weekends and holidays
Equal Employment Opportunity:

Selrico Services Inc. is an equal opportunity employer, encouraging applicants from diverse backgrounds without discrimination.