Member Experience Specialist

7 days ago


Allentown, Pennsylvania, United States Sam's Club Full time
Job Description: Member Experience Specialists are responsible for providing exceptional customer service to members across Sam's Club stores. They maintain a clean and organized workspace, handle cash transactions, and work collaboratively with colleagues to meet business objectives.

Main Responsibilities:
  • Deliver outstanding customer experiences through prompt and efficient service
  • Manage cash transactions accurately and professionally
  • Collaborate with colleagues to achieve business goals and enhance member satisfaction

The estimated salary for this position is $20-$25 per hour, with opportunities to earn up to $28 per hour based on performance. This is an excellent opportunity for those seeking a challenging and rewarding role in customer-facing retail.

Work Environment:

As a Member Experience Specialist, you will work in a fast-paced retail environment, interacting with diverse customers, handling cash transactions, and maintaining a clean and organized workspace.


Requirements:
  • You should be able to multitask and work efficiently in a dynamic environment
  • You must be able to communicate effectively with colleagues and members

Benefits:
  • Competitive hourly wage range: $19.00 - $27.00
  • Performance-based bonus awards
  • Health benefits (medical, vision, dental coverage)
  • Financial benefits (401(k), stock purchase, company-paid life insurance)
  • Paid time off benefits (PTO, parental leave, family care leave, bereavement, jury duty, voting)
  • Other benefits (short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement)

Eligibility: Some benefits may require specific eligibility criteria and may vary depending on job classification and length of employment.

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