Guest Service Representative
1 month ago
Job Summary: We are seeking a highly motivated and enthusiastic Guest Service Team Member to join our team at Church's Chicken. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.
Key Responsibilities:
- Greet and Welcome Guests: Greet all customers with a sincere smile and make them feel welcome through positive, pleasant, and enthusiastic attitude.
- Take and Fill Customer Orders: Take customer orders accurately and efficiently, and fill orders in a timely manner.
- Suggestively Upsell Products: Suggestively upsell products to customers to increase sales and improve customer satisfaction.
- Collect Money and Deliver Order: Collect payment from customers and deliver orders to them in a friendly and courteous manner.
- Rotate Products and Stock Service Area: Rotate products on the counter or in the display case and stock the service area to ensure a clean and organized environment.
Requirements:
- Excellent Communication Skills: Possess excellent communication skills and be able to effectively interact with customers and team members.
- Positive Attitude: Maintain a positive attitude and provide exceptional customer service in a fast-paced environment.
- Ability to Work in a Team: Be able to work effectively in a team environment and contribute to the success of the team.
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