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Retail Sales Associate III

2 months ago

SaintBauzilledePutois, Occitanie, United States Ringling College of Art & Design Full time
Job Description

The Ringling College of Art and Design is seeking a highly skilled Retail Sales Associate to join our team in the Museum Shop. As a key member of our customer-facing team, you will be responsible for delivering an exceptional visitor experience, ensuring that all visitors feel welcome and engaged.

Duties and Responsibilities:
  • Open and close the store, balancing cash and register, making deposits, and resolving discrepancies.
  • Process returns and exchanges, providing excellent customer service and ensuring a seamless experience.
  • Lead the customer service experience, maintaining in-depth product knowledge and communicating effectively with customers and staff.
  • Count and process new deliveries, generate labels and tickets, and maintain a clean and organized store environment.
  • Work independently in the absence of the Retail Manager, making decisions and taking initiative to ensure the store runs smoothly.
  • Interact with customers to offer guidance, point out products, and assist them in making purchasing decisions.
  • Process transactions through the POS, balance cash and register, and solve discrepancies.
  • Promote and sell membership and its benefits, highlighting the value and perks of membership.
  • Maintain organization, adequate inventory, and initiate restocking of merchandise, ensuring a positive shopping experience for customers.
  • Maintain the cleanliness of all customer-facing areas, ensuring a welcoming and professional environment.
Requirements:
  • High School Diploma or equivalency.
  • Two or more years of sales, customer service, or hospitality experience.
  • Experience in cash handling and knowledge of Point of Sale systems.
Preferred Qualifications:
  • Interest in Museum and Contemporary Art.

Ringling College of Art and Design is an Equal Opportunity Employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer experiences.