Operations Manager
2 weeks ago
We are seeking a highly motivated and experienced Operations Manager to join our team at JET'S PIZZA KY013. As an Operations Manager, you will be responsible for ensuring the smooth day-to-day operations of the restaurant, including opening and closing duties, managing employee schedules, and resolving customer complaints.
Estimated Salary: $40,000 - $60,000 per year (dependent on experience)
Responsibilities:
- Manage the daily operations of the restaurant, including opening and closing duties
- Create and manage employee schedules to ensure adequate staffing
- Resolve customer complaints quickly and professionally
- Oversee the work of all staff members and manage labor costs
- Take orders and process payment in a timely and efficient manner
- Assist with training and mentoring new employees
- Assist with profit and loss management by following cash control/security procedures
- Maintain inventory levels and order supplies as needed
Requirements:
- Must be at least 18 years old
- High school diploma or GED required
- Pizza experience is a plus (but not required)
- Excellent communication skills
- Exceptional customer service skills
- Food handler's certification is preferred
- Problem-solving skills are a must
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