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AT&T Customer Service Representative

1 month ago

Carmel, United States Pinakle Full time
Job Overview

Pinakle is seeking a highly skilled AT&T Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for engaging with customers in a given territory to educate them on the telecommunications products and services offered by our clients.

Key Responsibilities:

  • Establish and maintain relationships with consumers to encourage repeat business and drive sales.
  • Keep up-to-date with the latest telecommunications technologies to provide accurate information to customers when closing sales.
  • Inform customers of ongoing promotions, bundled packages and promotions, and special deals.
  • Confidently address and resolve customer objections and concerns, demonstrating product value and tailoring solutions to customer needs to close sales effectively.
  • Present ideas to the AT&T Customer Service Representative team for product improvements or new sales tactics based on customer interactions and market trends.

Requirements:

  • High school diploma or equivalent; a degree in a related field is a plus.
  • Proven experience in sales, preferably in telecommunications or a related field.
  • Strong communication and interpersonal skills.
  • Ability to understand and explain complex technical information.
  • Driven, with a proven track record of meeting or exceeding sales targets.
  • Team player with a positive attitude and strong problem-solving skills.

What We Offer:

  • Competitive pay with performance-based bonuses.
  • Opportunities for professional development and career advancement.
  • A supportive environment and a positive work culture.
  • Access to one-on-one mentorship and career veterans.
  • Company-sponsored travel including conferences and team retreats.