Grocery Store Customer Service Specialist

2 weeks ago


Lake Grove, New York, United States Wegmans Food Markets Full time
About This Role

We are seeking a highly motivated and enthusiastic Customer Service Associate to join our team at Wegmans Food Markets. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and promoting our products and services.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers with finding products, answering questions, and making recommendations.
  • Maintain a clean and organized sales floor, restocking shelves and facing merchandise as needed.
  • Participate in visual merchandising and store displays to create an attractive and engaging shopping environment.
  • Work collaboratively with other team members to achieve sales goals and meet customer needs.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.

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