Operational Services Specialist

6 days ago


Los Angeles, California, United States SPECIAL SERVICE FOR GROUPS Full time

Job Title: Operational Services Specialist

">About the Role

We are seeking an exceptional Operational Services Specialist to join our team at Special Service for Groups. This role will play a vital part in supporting our Program Director of Housing Operations, assisting with various responsibilities across our multiple building sites.

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  • Assist management in supporting building operations and maintenance of APAIT's multiple housing sites and offices.

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  • Support the organizing, centralization, and maintenance of key operations documents for APAIT's multiple building sites.

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  • Assist in standardizing operations processes of buildings, and in the development and maintenance of their operations schedules (ex. inspections and maintenance).

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  • Assist in creating and maintaining step guides and Standard Operating Procedures (SOPs) for building sites.

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  • Assist in driving building project management and housing operations initiatives.

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  • Assist management in getting buy-in from cross-functional and interdepartmental stakeholders with projects.

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  • Collaborate in implementing value adding and cost reduction initiatives at housing sites and offices.

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  • Partner with IT Support on information system setup needs (including network users, laptops, and iPhones) during onboarding of new staff.

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  • Coordinate on-site logistics and telecommunications setup during onboarding of new staff and on an ongoing basis.

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  • Provide programmatic and administrative technical assistance to program personnel.

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  • Support program group preparation activities, including but not limited to purchase, order, pick-up, and delivery.

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  • Assist in the coordination of and participation in community events, health fairs and festivals.

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  • Represent the agency by attending local planning groups, community forums and collaboration meetings as assigned.

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  • Function as back-up for front-office reception as-needed.

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  • Maintain and uphold Agency mission statement, values, policies, procedures, and principles.

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  • Interpret agency purpose and mission to the community.

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  • Ability to work overtime, work on weekends, holidays, and evenings when required.

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  • Other duties as assigned to meet program and agency mission, goals, and objectives.

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Requirements:

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  • Bachelor's degree in Business Administration, Finance or related field.

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  • Knowledge of and ability to work with racial/ethnic minority, impoverished and underserved communities and groups (e.g., multi-gender, LGBTQ, substance using)

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  • Basic knowledge, work experience, and understanding of HIV/AIDS and other related issues.

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  • Proficient with Microsoft Office programs (Word, Outlook, PowerPoint, and Excel necessary).

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  • Experience with a Project Management software (i.e., Monday.com, Asana or Microsoft Projects)

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  • Proficient writing and oral communication skills.

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  • Demonstrated experience and knowledge of PC hardware.

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  • Ability to coordinate multiple projects and tasks simultaneously in a high-pressure work environment.

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  • Ability to master a wide-range of information, adapt, take initiative, and work in a team-centered environment.

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  • Ability to perform duties on some weekday evenings and weekend days when required.

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  • Verification of employment eligibility.

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  • Valid California Driver's License, plus proof of current automobile insurance

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  • Reliable transportation for some local travel (

  • Verification of employment eligibility.

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  • Updated tuberculosis test (annual requirement) read, reviewed, and dated by clinician within 6 months of start date.

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Salary Information:

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$58,000 - $65,000 per year, based on experience.

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About Us:

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Special Service for Groups is a non-profit health and human service organization dedicated to building and sustaining community-based programs that address the needs of vulnerable communities. Our mission is to provide services for diverse groups with maximum efficiency and impact.

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How to Apply:

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Please submit your application through our website.

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Contact Information:

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Phone: [NO PHONE CALLS PLEASE]

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Email: [NO EMAIL ADDRESS]

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Location:

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CA, USA



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