Food Service Liaison
2 weeks ago
UPMC Life Changing Medicine is seeking a Part-Time Food Service Liaison to support our team
The shifts will be 10 AM - 7PM, alternating weekend and holiday shifts. We prefer candidates with customer service and/or food service experience.
About the Role:
Responsibilities:
- Communicate patient concerns or issues to supervisors or clinical staff in a timely manner.
- Process all phone calls using appropriate telephone skills and follow up on issues in a timely manner to resolution.
- Process all nutrition care orders according to established procedures in an accurate and timely fashion.
- Troubleshoot interface issues with diet orders and resolve. Report software and printer problems to the appropriate IS individual/group in a timely fashion.
- Prepare tray tickets for food assembly according to workflow procedures in the operation.
- Assist patients with menu planning in accordance with diet order in a helpful and friendly manner.
- Maintain record-keeping and prepare reports as assigned.
- Work permit required if under 18 years old.
Licensure, Certifications, and Clearances:
- Act 34
- OAPSA
UPMC is an Equal Opportunity Employer/Disability/Veteran
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