Guest Services Ambassador

1 month ago


Elizabeth, New Jersey, United States AVE by Korman Communities Full time
About the Role

We are seeking a highly skilled Guest Services Representative to join our team at AVE by Korman Communities. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our residents, clients, and guests.

Key Responsibilities
  • Provide top-notch customer service to residents, clients, and guests
  • Anticipate and address resident needs, ensuring a seamless and enjoyable experience
  • Communicate effectively with residents, guests, and internal teams to ensure seamless operations
  • Manage day-to-day operations, including key card creation, package logging, and check-in/check-out procedures
  • Develop and maintain positive relationships with residents, clients, and guests
Requirements
  • Face-to-face customer service experience
  • Hospitality, travel, relocation, corporate housing, or multifamily industry experience preferred
  • Strong interpersonal and relationship-building skills
  • Professional verbal and written communication skills
  • Detail-oriented and organized with excellent problem-solving skills
  • Ability to work independently and as part of a team
  • Availability to work Saturdays and Sundays, 3:00pm-11:00pm, with flexibility to cover additional shifts
What We Offer
  • $16-$19/hour
  • Comprehensive benefits package, including PTO, medical, vision, dental, and 401k (permanent full-time roles only)
  • Robust training program and ongoing professional development opportunities
  • Fun, positive, and collaborative work environment
  • Opportunities to give back through participation in AVE's regular drives and fundraisers
  • Complimentary furnished apartment stays at any AVE location nationwide for personal travel (permanent part-time and full-time roles only)
About AVE

AVE by Korman Communities is a brand of Korman Communities, a fifth-generation, family-owned-and-operated real estate company. We are committed to creating raving residents through our best-in-class residential communities, offering flexible living solutions and unparalleled carefree living.



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