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Employer Services Coordinator

2 months ago


Malden, Massachusetts, United States Action for Boston Community Development Full time
Job Overview

Join our team at Action for Boston Community Development as a Business Service Representative, where you will play a vital role in fostering connections between job seekers and employers. Your efforts will contribute to the growth and empowerment of our community, helping individuals enhance their skills and secure meaningful employment.

Key Responsibilities
  • Promote and market the services of the Career Centers to local businesses, utilizing relevant business insights to support career coaching initiatives.
  • Engage in strategic planning efforts to develop employer-driven programs, training, and services tailored to our region's needs.
  • Reach out to employers to understand their requirements and inform them about the various services available through our workforce initiatives.
  • Provide a range of services to businesses, including job order postings, candidate referrals, recruitment events, job fairs, and connections to partner organizations.
  • Ensure that Career Center staff are informed about employer needs and job specifications to facilitate efficient job order processing.
  • Collaborate with team members to assist Career Center clients in securing employment opportunities.
  • Organize and deliver group presentations to employers to showcase available services.
  • Plan and execute job fairs and recruitment events to create large-scale employment opportunities for both employers and job seekers.
  • Perform additional related duties as assigned.
Qualifications
  • A minimum of a high school diploma or equivalent, along with three years of customer service or relevant experience.
  • An Associate's or Bachelor's degree in human services, public administration, business management, or a related field is preferred but not mandatory.
  • At least two years of experience in a career center or providing business services is preferred but not required.
  • Ability to work effectively as part of a collaborative business services team.
  • Familiarity with WIOA and other Career Center Programs, including regulations and administrative requirements, is advantageous.
  • Demonstrated ability to engage sensitively and effectively with individuals from diverse social, economic, and cultural backgrounds.
Why Join Us?
  • Make a Difference: Your work will have a direct impact on the lives of individuals in the Greater Boston community, empowering them to achieve positive change.
  • Inclusive Environment: We value diversity and foster an inclusive culture that respects individuality and encourages collaboration.
  • Continuous Learning: We provide numerous training and development opportunities to keep our staff at the forefront of community action methodologies.
  • Comprehensive Benefits: We offer a competitive benefits package, including health coverage and retirement plans.
  • A Legacy of Impact: Join an organization with a long-standing commitment to advocating for the rights and needs of our community's most vulnerable populations.
  • Teamwork & Camaraderie: Become part of a dedicated team united in the mission to combat poverty and help individuals reach their full potential.