Clinical Services Coordinator

1 week ago


Dayton, Ohio, United States UC Health Full time
About the Role

We are seeking a highly skilled and detail-oriented Clinical Services Specialist to join our OBGYN department at UC Health. As a key member of our team, you will play a vital role in ensuring the smooth operation of our clinics and providing exceptional patient care.

Key Responsibilities
  • Support and assist in departmental workflows, processes, and procedures to maintain departmental consistency and ensure patient satisfaction.
  • Work as a resource to help support clinics and providers, answering telephone calls and directing them to the correct person as needed.
  • Manage Outlook calendars for providers, communicate with patients via phone and in person regarding scheduling-related matters, and prepare charts/obtain records for upcoming clinics.
  • Prepare FMLA/disability paperwork per provider direction, point of contact for ordering supplies and inventory control within the clinic, and train new employees/internal transfers when needed.
  • Schedule and coordinate patient services, conduct pre-visit screenings, document and communicate cancellations and time changes, and help review daily schedules as needed.
  • Assist providers in documenting notes, orders, and prescriptions by setting up the provider in the Electronic Medical Record (EMR), and maintain the system to track forms for patients, date the forms upon arrival, and pull forms as needed.
Requirements
  • High School Diploma or GED
  • 2 Years equivalent experience
  • Excellent customer service skills, ability to multitask and work independently, and excellent interpersonal skills
Preferred Qualifications
  • Associates Degree
  • 5 Years equivalent experience
  • Medical Assistant background
About UC Health

UC Health is committed to providing an inclusive, equitable, and diverse place of employment. We strive for innovation and provide world-class care for our community and patients from all over the world.



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