Maintenance Technician

4 weeks ago


Concord, New Hampshire, United States Vacasa Full time
About the Role

Vacasa is seeking a skilled Maintenance Technician to join our team. As a Maintenance Technician, you will be responsible for performing general maintenance tasks and ensuring the overall quality of our vacation homes.

Key Responsibilities
  • Complete maintenance tasks and projects, traveling between multiple worksites each day.
  • Create a welcoming environment for our guests and owners by ensuring our homes are well maintained, with general repairs, preventative maintenance, and inspections.
  • Respond to guest issues regarding maintenance, including appliance troubleshooting, cable/wifi troubleshooting, basic HVAC repair, and light plumbing.
  • Establish and maintain open, collaborative relationships with team members and management team.
  • Correspond regularly with your local management team and team members.
  • Be available and willing to assist your colleagues and management team when necessary.
  • Provide cross-coverage when necessary to ensure urgent issues are addressed.
  • Maintain hot tubs as needed, with on-site training provided.
  • Collect and remove trash and debris.
  • Ensure follow-through on assigned maintenance tasks using our in-house assignment system and respond to time-sensitive maintenance needs.
  • Maintain required Maintenance Metrics on efficiency and utilize Vacasa's ticketing system.
  • Coordinate with third-party service providers.
  • Attend all mandatory individual and team meetings.
  • Other responsibilities as assigned.
Requirements
  • 2 years of basic property maintenance experience preferred but not required.
  • Reliable transportation.
  • Smartphone and personal email address.
  • Ability to regularly lift over 20 lbs.
  • Self-motivated and customer service oriented.
  • Ability to see projects through to completion.
  • Ability to properly assess problems and provide solutions.
  • Ability to work a flexible schedule, including weekends and holidays as needed to support the needs of the business.
  • Reasonable comfort level with computers and smart devices.
What We Offer
  • Health/dental/vision insurance - 100% coverage option based on hours worked.
  • Employer-sponsored & voluntary supplemental benefits based on hours worked.
  • 401K retirement savings plan with immediate 100% company match on the first 6% you contribute.
  • Health & Dependent Care Flexible Spending Accounts based on hours worked.
  • Paid vacation & sick days.
  • Employee Assistance Program.
  • Career advancement opportunities.
  • Employee discounts.
  • All the equipment you'll need to be successful.
  • Great colleagues and culture.


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