Radiology ED Associate

1 month ago


New Haven, Connecticut, United States Yale New Haven Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Radiology ED Associate to join our team at Yale New Haven Health. As a key member of our Radiology Department, you will play a critical role in ensuring the smooth operation of our emergency department.

Key Responsibilities
  • Ensure timely check-in of patients entering the Radiology ED, including general x-ray, Cat Scan, and Ultrasound.
  • Screen and transfer incoming phone calls to the appropriate areas to facilitate accurate and timely department communication.
  • Provide exceptional customer service support to patients, families, staff, and community contacts.
  • Perform Image Library functions to assist patients, referring physicians, and radiologists.
  • Provide backup support to the Radiology Communications Command Center with regards to critical results.
  • Support and participate in department and hospital demands, recognizing the changing healthcare environment through self-enrichment and flexibility.
Requirements
  • Associate degree in Business or Healthcare Sciences/Administration strongly preferred or equivalent directly related experience required.
  • Minimum of three (3) years clinical and/or administrative/clerical experience required or current enrollment in accredited Radiology program.
  • Experience in Diagnostic Radiology and/or Emergency Department setting preferred.
  • Understanding of medical terminology and clinical procedures strongly preferred.
  • Excellent verbal and telephone communication skills; excellent interpersonal and organizational skills.
Working Conditions

Primarily sedentary work sitting within a clinical setting with minimum exposure to adverse environmental conditions. Requires occasional ability to lift, push, and pull objects up to 15 lbs; and occasional moving about on foot to accomplish tasks.

Continuous use of telephones requiring ability to hear and speak to convey detailed or important instructions accurately, loudly, or quickly. Continuous use of computer monitoring, telephone, and other office equipment requiring fingering and excellent keyboarding skills.



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