Customer Service Ambassador
1 week ago
This role supports the work of the YMCA of Central Stark County, a leading nonprofit organization committed to strengthening community through youth development, healthy living, and social responsibility. The Front Desk Representative delivers excellent service to all members, guests, and program participants, responds to member and guest needs, and promotes membership and programs provided by the YMCA.
Rate of Pay
Starting at $11.10
Part-time staff receive complimentary memberships and discounted rates for childcare and most programs.
Available Hours
Monday - 4-8pm
Wednesday - 4-8pm
Saturday - 11:30-3pm or 6:45am-3pm
Sunday - 10:45-3pm
Approximately 10-15 hours weekly.
Qualifications
- Eagerness to welcome, connect, and engage with others.
- Strong listener with the ability to empathize and problem solve.
- Ability to relate effectively to diverse groups of people.
- Previous customer service, sales, or related experience.
- Solid computer skills and Microsoft Office experience required.
- Provides excellent service to members, guests, and program participants contributing to member engagement.
- Handles and resolves concerns.
- Promotes and sells memberships and programs.
- Builds relationships and helps connect community members to the YMCA.
- Other duties as assigned by the Membership Director.
- Free YMCA membership for part-time employees and may upgrade to include immediate family.
- Reduced rates on youth programs, child care and camp programs.
- Flexible scheduling good for a student, caregiver, or parent looking for part-time work.
- Work with a friendly, family-oriented team to make a difference in the Minerva community.
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