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Service Representative with Insurance Experience

3 weeks ago

Blue Springs, Missouri, United States Joshua Peck & Associates Full time
Service Representative Opportunity
Joshua Peck & Associates is seeking a highly skilled Service Representative to join our team. As a key member of our staff, you will be responsible for delivering exceptional customer experiences, identifying opportunities to cross-sell, and assisting the agency owner in achieving service goals. This is an excellent opportunity to grow your career and contribute to a dynamic team.

Key Responsibilities:
  • Provide personalized customer service that builds trust and strong relationships.
  • Address customer inquiries regarding coverages, billing, claims, or products in a professional and timely manner.
  • Process account updates and policy changes efficiently.
  • Act as a liaison between the agency and business partners to ensure seamless customer support.
  • Schedule appointments with customers for agency employees.

Qualifications:
  • An active insurance license is required.
  • Demonstrated customer service experience.
  • Effective communication skills.
  • Familiarity with PC software applications (Microsoft Office Suites, Internet Explorer).
  • A solid understanding of basic mathematical concepts.
  • The ability to multitask and meet daily goals set by the agency.

Benefits:
  • 401(k) matching.
  • Competitive salary: $70,000 - $90,000 per year, based on experience.
  • Dental insurance.
  • Health insurance.
  • Opportunity for career advancement.
  • Paid time off.
  • Parental leave.
  • Training & development programs.
  • Vision insurance.